Returns & Refunds policy

You are entitled to cancel your scheduled appointment within 24 hours without giving any reason for doing so.

Canceling scheduled appointments which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement.

You can inform us of your decision by e-mail charles@ncprofessionalcoach.com

We will reimburse you no later than 30 days from the day on which we receive the returned goods. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail charles@ncprofessionalcoach.com